TCL 30 LE - Restart in Safe Mode
Here's how to restart your TCL 30 LE into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your phone into a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slowly.
An alternate method is available if the device is unresponsive or won't power on.
- Press and hold theVolume upandPowerbuttons until 'Power off' appears on the screen then release.
- Touch and holdPower off(approximately 1 second).
- From the 'Restart in safe mode' prompt, tapTURN ON SAFE MODE.This process may take up to 30 seconds to complete.Upon reboot, 'Safe mode' appears in the lower left of the screen.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.
- To exit Safe Mode, restart the device.