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Verizon Router - Restore Settings to Factory Defaults

2026-10-22 23:19:47.926

Verizon Router - Restore Settings to Factory Defaults

Here's how to restore a Verizon Router to factory settings if it crashes, resets, freezes or runs slowly.
Positioning a Restore Settings to Factory Defaults for Troubleshooting:
  • "The next step in our resolution process is to place your device back to the factory settings."
  • "This helps us further test and understand what might be causing the problem."
Refer to the 5G Home Internet OST for info on eligibility, ordering, pricing, etc.
A reset to factory default deletes all changes made to the configuration and connected clients (e.g., Network Name (SSID), Wi-Fi/Admin Password, etc.) need to reconnect.

External

  1. From the back of the router, locate the Reset pin hole.
  2. Insert a paper clip then press and hold the
    Reset button
     for at least 10 seconds with the router powered on.
    If a backup was done prior to the reset, perform a restore if desired.
    Reset pin hole

Admin WebGUI

  1. Sign in to the Admin WebGUI.
    You must be connected to the 5G Internet Gateway to access the admin page.
  2. From the Router Home screen, click
    Advanced
     (top).
    Advanced
  3. From the left menu, click
    Utilities
     >
    Save & Restore
    .
    Save and restore
  4. From the Save & Restore section, click
    Factory Default
     then
    Restore configuration
    .
    If a backup was done prior to the reset, you can restore your router settings.
    Restore configuration