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Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Restart Device

2026-10-22 19:12:57.502

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Restart Device

Here's how to restart your Galaxy Watch4 / Galaxy Watch4 Classic if it crashes and resets, freezes or runs slowly.
A restart (soft reset) can resolve issues like continuous resetting, rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up and screen doesn't respond.
  • From your Android™ smartphone, ensure your watch's software is up to date as the steps below apply to the most recent version.
  • A restart / soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In rare cases, a restart could affect data (e.g., backup in progress, cached data, etc.).
  • This watch has a non-removable battery. This process can be used to simulate a 'battery pull' when the watch is unresponsive, frozen or doesn't power on.

Preferred Method

  1. From the watch screen, press and hold the
    Power / Home button
     and
    Back button
    until the 'Power off' prompt appears (approximately 3 seconds) then release.
    If the device is unresponsive, attempt the alternate method.
    Press and hold the Power and Back buttons
  2. Tap the
    Power off icon
    .
    If the device is unresponsive, attempt the alternate method.
    Power off icon
  3. Once the device is off, press and hold the
    Power button
     until the Samsung Galaxy Watch4 logo appears, then release.
    Allow up to 30 seconds for the reset to complete.

Alternate Method

  1. Simultaneously press and hold the
    Power / Home button
     and
    Back button
     until the Samsung Galaxy screen appears (approximately 10 seconds) then release.
    Press and hold the Power and Back buttons
  2. Allow up to 30 seconds for the reset to complete.
    If your device won't power back on, partially charge the device then retry.