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Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Factory Data Reset (Powered On)

2026-10-22 21:04:35.338

Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Watch4 / Galaxy Watch4 Classic if the screen freezes or call, app, audio or sync issues occur.
Perform a factory data reset only if necessary as it removes all data including system data, app data and media.
  1. From the watch screen, swipe up to open the apps screen.
    An alternate reset method is available if the device can't be powered on and is unresponsive.
    Press the Home button
  2. Tap the
    Settings icon
     Settings icon.
  3. Tap
    General
    .
  4. Tap
    Reset
    .
  5. Perform one of the following:
    • Reset watch and remove all mobile plans
      1. Review the info about removing mobile plans then tap
        Remove all mobile plans
        .
        Once removed, the eSIM profile is deleted.
      2. Tap (select)
        I'll contact VZW to cancel my plan if I don't need it anymore
        .
      3. Tap
        Reset
        .
    • Reset watch and keep mobile plan
      1. Tap
        Next
        .
      2. If you want to back up your data, tap
        Back up data
         then complete the steps on your paired device.
      3. Tap
        Reset
         to confirm.
  6. If needed, set up your device.