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Samsung Galaxy Watch4 / Galaxy Watch4 Classic - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Watch4 / Galaxy Watch4 Classic if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Performing a factory data reset removes all data from the device. Only perform a reset if absolutely necessary.

Read these instructions in their entirety before attempting.

Ensure your watch is powered off.

If your device is responsive and can be powered on, the preferred reset method should be performed.

Press and hold the

Power / Home

and

Back buttons

(right-edge) until the watch turns off and 'Samsung' appears on the screen then release.

Press the

Power / Home button

3 times within 2 seconds until the 'Select REBOOT MODE' screen appears.

Select

Recovery

Press and release the Power / Home button to cycle through options then press and hold it to select.

Press the

Back button

to navigate to 'Wipe data / factory reset' then press the

Power / Home button

Once the factory reset is performed, data is removed and you're returned to the 'Recovery' screen.

From the 'Recovery' screen, press the

Power / Home button

to select 'Reboot system now'.

Allow several minutes for the reboot process to complete.

If applicable, set up your device.