Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Orbic Myra 5G - Restart in Safe Mode

2026-10-22 19:08:30.568

Orbic Myra 5G - Restart in Safe Mode

Here's how to restart your Orbic Myra 5G into 'Safe mode' to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your Orbic® Myra 5G™ into a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slowly.
An alternate method is available if the device is unresponsive or won't power on.
  1. With the device powered on, press and hold the
    Power button
    until the 'Power off' prompt appears on the screen then release.
    Power button
  2. Touch and hold
    Power off
    until the 'Reboot to safe mode' prompt appears then release.
  3. Tap
    OK
    to confirm.
    The restart process may take up to 45 seconds to complete.
    Upon restart, 'Safe mode' appears in the lower-left of the unlock / Home screen.
    Safe mode enabled
  4. With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.
    To exit 'Safe mode', restart your device.