Add / Manage Verizon Cloud Subscription - My Verizon Website
Here's how to add, change, or remove a Verizon Cloud subscription via the My Verizon website.
To perform the steps below, you need to:
- use a desktop or laptop computer with an up to date web browser (e.g., Chrome, Edge, Firefox, Safari, etc.).
- sign in using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
- From a web browser, sign in to My Verizon.
- From the My Verizon Home screen, navigate: .If accessing from a mobile browser, select theMenu icon
(upper-right) then navigate: .
- Click Services & perks overview then do one of the following:
- To add a new Verizon Cloud subscription:If one or more lines on the account have a subscription, follow the steps to manage a Verizon Cloud subscription.
- From the 'Protection & Security' section, selectLearn moreunder Verizon Cloud.If Verizon Cloud doesn't appear and no lines on the account have a subscription, selectSee allfrom the 'Protection & Security' section.
- SelectGet it now.
- To manage an existing Verizon Cloud subscription:
- SelectSee All(lower-right) in the 'Manage Services & Perks' section.
- From the 'Verizon Cloud' section, selectManage.
- From the 'Manage' section, selectChange.
- Select the desired option (e.g., Unlimited, 600GB, etc.) for each line then selectContinue(lower-left).Option is selected when the dot to the left is black.If 'Remove' is selected, Verizon Cloud subscription for that line is canceled and existing content is archived for 30 days. Service and content can be restored by enrolling the line in a new Verizon Cloud subscription within 30 days.
- To continue, select the 'I accept the Terms & Conditions'Check Boxthen selectConfirm.Select the 'Terms & Conditions' link to view Terms & Conditions.
- If applicable, select the appropriate line(s), then selectSend.A download link is sent directly to the Android™ or Apple® device for the Verizon Cloud app.The line is selected when a checkmark is present on the left side.