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One Talk T41S/SW, T42S, T42U, T46S/SW IP Desk Phones - Create and Send a Text Message (SMS)

2026-10-22 19:08:22.748

One Talk T41S/SW, T42S, T42U, T46S/SW IP Desk Phones - Create and Send a Text Message (SMS)

Here's how to create and send a text message from supported T41 / T42 / T46 series IP desk phones.
  • Text messaging is disabled by default and doesn't appear in the Message screen unless enabled.
  • Text messaging can only be enabled on One Talk lines that don't have a smartphone as a primary device.
  • If two desk phones are configured on the same line, messages are delivered to only one of the desk phones. It's recommended to enable the text messaging feature on only one desk phone per line.
  • If a line is being shared by a desk phone and other endpoints (e.g., Mobile App, Desktop app), all endpoints receive incoming messages. However, messages sent from a desk phone won't appear as outgoing messages on the other endpoints.
  • Desk phones only support SMS; MMS isn't supported. If a picture / video message is sent to a desk phone line, any media in the message is removed and only the accompanying text displays.
  • Click here for a list of supported devices.
  • Desk phones can store up to 50 text messages across all folders. When the phone reaches 50 messages, the user is notified that the mailbox is full and messages should be deleted. If the user does nothing, when a new message is received the oldest message is deleted automatically.
  • Maximum character count per message is 500 for T41S/SW, 918 for T46S/SW models. Once the maximum character count is reached, any additional text is truncated.
  • Images reflect T46S/SW desk phone models. T41S/SW and T42S models use a similar menu structure.
  1. From the Home screen, press the
    Menu soft key
     (lower-right).
    Main menu
  2. Highlight
    Message
     then press the
    Enter soft key
    .
    Select Message
  3. Highlight
    Text Message
     then press the
    Enter soft key
    .
    If 'Text Message' doesn't appear, the feature must be enabled.
    Text Message menu option
  4. Highlight
    New Message
     then press the
    Enter soft key
    .
    Select New Message
  5. Enter the message text then press the
    Send soft key
    .
    Enter text
  6. Enter the destination address in the 'To' field then press the
    Send soft key
    .
    Enter destination number
  7. Review the confirmation message.
    Displays when the message is sent successfully.
    Message Sent confirmation