Samsung Galaxy S20+ 5G / Galaxy S20 Ultra 5G - Reset App
Here's how to reset apps if your Galaxy S20+ 5G / Galaxy S20 Ultra 5G crashes, resets or freezes.
If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.
Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.
Reset Individual App
This option resets app preferences and deletes all data for a single app.
- From a Home screen, swipe up from the center of the display to access the apps screen.These instructions only apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsApps
- Locate then select the appropriate app.If system apps aren't visible:
- Tap theFilter and sort icon
.
- Tap theShow system apps switch
to turn on.
- TapForce stop.
- To confirm, tapOK.
- TapStorage.
- TapClear data.This option may not be available for some apps.Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
- TapOK.
Reset All App Preferences
This option resets app preferences for the following (app data isn't affected):
- Disabled apps
- Notification restrictions for apps
- Default apps
- Background data restrictions for apps
- Permission restrictions
- From a Home screen, swipe up from the center of the display to access the apps screen.These instructions only apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsApps
- Tap theMenu icon
(upper-right).
- TapReset app preferences.
- To confirm, tapReset.