Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

View Disney+ Reference Number - My Verizon app

2026-10-22 14:57:09.151

View Disney+ Reference Number - My Verizon app

Here's how to view your Disney+ reference number via the My Verizon app.
  • The Disney+ reference number is needed when contacting Disney support for troubleshooting purposes.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  1. Open the
    My Verizon app
    .
  2. Tap the
    Account tab
    (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
    Only Account Owners or Account Managers can perform these steps, here's additional info on account roles.
  3. Tap
    Services & perks
    .
  4. Tap
    See All
    from the 'Manage Services & Perks' section then tap
    Manage
    in the 'Disney+' section.
    Managing Disney+ isn't available for some accounts in the My Verizon app on Apple devices. Refer to View Disney+ Reference Number - My Verizon Website to manage your subscription through a browser.
  5. View the Disney+ reference number.