Alcatel Avalon™ V - Power Up in Safe Mode
Here's how to boot your Avalon V into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slowly.
An alternate method is available if the device can be powered on and is responsive.
- Ensure the device is powered off.
- Press and hold thePower button(on the right edge) to power on the device.
- When the 'Hello' logo appears, press and hold theVolume Down button(located above the Power button).
- When the device displays Safe Mode in the lower-left, release theVolume Down button.
- With Safe Mode enabled, test device and app functionality. If the previous issue fails to occur, the cause has been isolated to a third-party app and all recently installed or updated apps should be uninstalled.
- Power cycle device to disable Safe Mode then reinstall and test each app one at a time to identify which app is causing the problem.