Alcatel Avalon™ V - Restart in Safe Mode
Here's how to restart your Avalon V into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slowly.
An alternate method is available if the device can't be powered on or is unresponsive.
- Press and hold thePower buttonuntil the 'Power off' prompt appears on the screen then release.
- Touch and holdPower offuntil the 'Safe mode' prompt appears then release.
- To confirm, tapTURN ON SAFE MODE.This process may take up to 30 seconds to complete.Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
- With Safe Mode enabled, test device and app functionality.