Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

moto g7 power - Factory Data Reset (Powered Off)

2026-10-22 16:04:13.999

moto g7 power - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your moto g7 power if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
  • Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
  • For devices with Android™ Device Protection turned on, it's imperative Google sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
  • If a pattern, PIN, etc. is or has ever been set up on the device, Google account sign-in is required during initial setup.
  1. Ensure the device is powered off.
    If the device is responsive and can be powered on, the preferred reset method should be performed.
  2. Press and hold the
    Volume Down button
    .
    volume up and down keys and power key
  3. While continuing to hold volume down, press and hold the
    Power button
     until the boot mode screen appears then release both buttons.
  4. From the Bootloader selection screen (image of an Android with Start), select
    RECOVERY MODE
    .
    Utilize the volume buttons to cycle through the available options and the power button to select.
    The image below is an example and may vary by device.
    Recovery Mode
  5. From the Android system recovery screen (image of an Android with an exclamation mark), do the following to display the menu options:
    Ensure the steps below are performed in a timely manner. If power is held too long (longer than 5 seconds), the device resets.
    The image below is an example and may vary by device.
    System Recovery
    1. Press and hold the
      Power button
      .
    2. While continuing to hold the power button, press the
      Volume Up button
       then release both buttons.
    System Recovery
  6. Select
    Wipe data/factory reset
    .
    The image below is an example and may vary by device.
    Wipe data factory reset
  7. Review the 'Wipe all user data' message then select
    Factory data reset
    .
    Allow several seconds for the factory data reset to complete.
  8. Select
    Reboot system now
    .
    Allow several minutes for the reboot process to complete.
    If applicable, set up your device.