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Transfer Contacts - Basic Phone to Basic Phone

2026-10-22 14:57:01.161

Transfer Contacts - Basic Phone to Basic Phone

Here's how to transfer your contacts from a basic phone to another basic phone.
  • To successfully transfer all your contacts, ensure you've backed up your old phone via Verizon Cloud before activating your new phone.
    Backup Assistant is no longer supported.
  • If your old basic phone isn't working, any contacts that you've backed up can be restored to your new phone.
  1. From the main screen of your old basic phone, select
    Menu
    .
    Utilize the 5-way navigation pad to highlight and the center/OK button to select.
  2. Navigate:
    Verizon Apps
    Cloud
    .
  3. Press the
    left soft key
     (upper-left of the keypad) to select
    Back Up Now
    .
  4. Once the backup process is complete on the old phone, turn it off to ensure that it doesn't interfere with restoring data to your new phone.
  5. If necessary, activate your new phone.
  6. From the main screen of the new basic phone, select
    Menu
    .
    Utilize the 5-way navigation pad to highlight and the center/OK button to select.
  7. Navigate:
    Verizon Apps
    Cloud
     then follow the on-screen instructions.
    If prompted to enter a PIN, you can view your PIN on the My Verizon website.
  8. It may take several minutes to download all your contacts to the new phone. When the phone displays 'Backed Up', check the number of contacts.