Samsung Galaxy Note9 - Reset App
Here's how to reset apps if your Samsung Galaxy crashes, resets or freezes.
If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.
Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.
Reset Individual App
This option resets app preferences and deletes all data for a single app.
- From a Home screen, swipe up or down from the center of the display to access the apps screen.These instructions only apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsApps
- Locate then select the appropriate app.If system apps aren't visible, tap the.Menu iconShow system apps
- TapForce stop(lower-right) then tapOKto confirm.
- TapStorage.
- TapClear data(lower-left) then tapOKto confirm.Resetting an app doesn't remove saved items on the device (text messages, pictures, voicemails, etc.); however, saved passwords for wi-fi, settings, backgrounds, etc. within the app itself may be reset.
Reset All App Preferences
This option resets app preferences for the following and app data isn't affected:
- Disabled apps
- Notification restrictions for apps
- Default apps
- Background data restrictions for apps
- Permission restrictions
- From a Home screen, swipe up or down from the center of the display to access the apps screen.These instructions only apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsApps
- Tap theMenu icon
(upper-right).
- TapReset app preferences.
- TapReset.