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5G Home Internet - My Verizon app - Enable / Disable a Connected Device

2026-10-22 19:10:18.725

5G Home Internet - My Verizon app - Enable / Disable a Connected Device

Here's how to allow or block a device from connecting to a 5G Home router via the My Verizon app.
5G Home Internet service is currently offered in specific areas; click here to check for 5G coverage availability.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Manager, Member).
  1. Open the
    My Verizon app
    My Verizon App icon.
  2. Tap the
    Account tab
    (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. If necessary, tap the 'Home' or '5G Home' tab (at the top).
    Depending on your account services, the tabs displayed may vary.
  4. Tap
    Manage 5G Home
    .
  5. Tap
    Connected Devices
    .
  6. From the 'X smart device(s) is currently connected' section, select the appropriate device.
    Viewing all devices may require scrolling down.
  7. Tap the
    Internet access switch
    to turn access on On icon or off Switch off for the selected device.
For additional info, check out these My Verizon app FAQs.