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Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

5G Home Internet - My Verizon app - View Router Details

Here's how to view the 5G Home Internet router details via the My Verizon app.

5G Home Internet service is currently offered in specific areas; click here to check for 5G coverage availability.

Ensure your app is up to date as the following steps apply to the most recent version.

If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.

Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).

Open the

My Verizon app

Tap the

Account tab

(at the bottom).

If prompted, enter your password, fingerprint or Face ID.

If necessary, tap the 'Home' or '5G Home' tab (at the top).

Depending on your account services, the tabs displayed may vary.

Tap

Manage 5G Home

Tap

Network settings

Tap

Settings

From the 'Account and router settings' screen, tap

View technical router info

View the following info:

IP address

MAC address

Serial number

SIM

Router Software

For additional info, check out these My Verizon app FAQs.