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My Verizon app - Transfer Your Service

2026-10-22 16:04:21.469

My Verizon app - Transfer Your Service

Here's how to transfer ownership of your line to someone else via the My Verizon app.
  • Ensure your app is up to date as the following steps apply to the most recent version.
    If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).
  1. Open the
    My Verizon app
     .
  2. Tap the
    Account tab
     (at the bottom).
    If prompted, enter your password, fingerprint or Face ID.
  3. From the 'Devices' section, tap the appropriate mobile number.
    If necessary, tap
    Manage all devices
     then tap
    Manage
     below the appropriate mobile number.
  4. From the 'Device Management' section, tap
    Transfer your service
    .
    If prompted, follow the onscreen options to pay your bill as it must be paid in full before transferring your service.
  5. From the 'Transfer Your Service' screen, tap
    Start a new transfer
    .
  6. From the 'Pick a Line to Transfer' screen, select the line to be transferred then tap
    Continue
    .
  7. Review the Customer Agreement then tap the box to the left of 'I accept these disclosures and authorizations' to accept (check).
  8. Tap
    Continue
    .
  9. From the 'Pick a New Line Owner' screen, select one of the following then tap
    Continue
    :
    • Someone else
    • A small business
  10. From the 'New Account Information' screen, enter the applicable info into the following fields then tap
    Continue
    :
    • First Name
    • Last Name
    • Business name
      Required when transferring a line of service to a business.
    • Email
  11. From the 'Review Transfer Request' screen, make sure everything is correct then tap
    Submit
    .
    Tap
    Edit
     to make any necessary changes.
  12. To complete the transfer, tap
    Got it
    .
    An email with instructions on how to approve and complete the transfer is sent to you and the person assuming liability for your wireless number.
For additional info on the My Verizon app, check out these FAQs.