Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Turn Call Forwarding On from Device

2026-10-22 16:04:13.511

Turn Call Forwarding On from Device

Here's how to turn on immediate Call Forwarding or conditional Call Forwarding (No Answer / Busy Transfer) from your device.
  • When outside of the Verizon wireless coverage area, use of a * (star) code may not be available.
  • Forwarding to international numbers isn't available.

Immediate Call Forwarding

All calls are immediately routed to the designated number instead of your phone.
  1. Dial
    *72
     followed by the 10-digit forwarding phone number (e.g., *72-999-555-4567).
  2. Listen for a series of beeps then wait for call to automatically end.
    If you don't have your device or *72 doesn't work, contact Customer Service to turn Call Forwarding on/off.

Conditional Call Forwarding (No Answer / Busy Transfer)

This feature allows incoming calls to be directed to a designated number if the original device is busy or unanswered after 3-6 rings instead of being sent to voicemail.
  1. Dial
    *71
     followed by the 10-digit forwarding phone number (e.g., *71-999-555-4567).
  2. Listen for a series of beeps then wait for the call to end automatically.
    If you don't have your device or *71 doesn't work, contact Customer Service to turn Call Forwarding on/off.