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Verizon Smart Family - Add, Edit or Remove Parent / Child Roles

2026-10-22 14:59:16.22

Verizon Smart Family - Add, Edit or Remove Parent / Child Roles

Here's how to add family members and edit / change roles using the Smart Family parent app on your device.
  • Parent devices can monitor activity and contacts and manage limits for child lines.
  • Only 2 devices can be set as parent and the account owner is the primary parent.
  • To perform the steps below, you need to:
    • Ensure the Smart Family™ app is installed on the parent device.
    • Sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manageraccess privileges.
    • Ensure the child device is powered off prior to adding or removing blocks, restrictions, limits, etc.

Add a Parent / Child Role

  1. From the Smart Family parent app, tap the
    Family Profiles tab
    (bottom).
  2. Tap
    Manage profiles
    .
  3. Tap the
    + icon
    next to Manage profiles.
  4. Create new profile and choose the desired role.
  5. Tap the desired mobile number for the profile.
    To enable a device as parent, the mobile number must be an Account Manager or an Account Owner in My Verizon.
    • Parent
    • Child

Edit a Parent / Child Role

  1. From the Smart Family parent app, tap the
    Family Profiles tab
    (bottom).
  2. Tap
    Manage profiles
    .
  3. Select the family member you want to edit.
  4. Create a new profile and choose the role.
  5. Tap on any of the following sections to update:
    • Display name
    • Role (can only be changed in MyVerizon)
    • Pair Status
    • Location Sharing

Remove a Parent / Child Role

  1. From the Smart Family parent app, tap the
    Family Profiles tab
    (bottom).
  2. Tap
    Manage profiles
    .
  3. Tap the desired family member.
  4. Tap
    Delete Profile
    .
  5. Tap
    Delete
    .