Hi, I'm Michael and I'm here to explain verizonwireless.com's return policy. Verizon is committed to a return policy. We'll gladly accept returns and exchanges on all wireless devices and accessories purchased from Verizon Wireless from fourteen days of purchase. This benefit, however, doesn't apply to prepaid plans. The best part is that the return shipping is absolutely free. This is great for consumers who want to shop, but who are weary of online shopping. With Verizon's return policy, you get the same freedom you would from shopping at a brick and mortar store without having to even leave your home. There is a restocking fee for returned or exchanged devices, and all refunds will be credited to you after the device is returned and all parts are accounted for by Verizon. Verizonwireless.com is dedicated to making your online shopping experience as simple as possible so that you get the right device to suit your needs.
