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Verizon Cloud - Windows Desktop App - Uninstall and Reinstall

2026-10-22 14:58:27.813

Verizon Cloud - Windows Desktop App - Uninstall and Reinstall

Here's how to remove and re-add the Verizon Cloud desktop app for Windows.
Uninstalling Verizon Cloud from your Windows® desktop also removes the USB drivers installed along with the app.
  1. While signed into the Verizon Cloud desktop app, click the
    Cloud icon
    Cloud icon in the system tray (lower-right).
  2. From the toolbar, navigate:
    Menu Menu icon
    Quit
    to close the app.
  3. Navigate:
    Start
    Settings
    Apps
    .
  4. Locate Verizon Cloud in the app list by scrolling or using the 'Search this list' function.
  5. Click
    Verizon Cloud
    .
  6. Click
    Uninstall
    .
    If any errors occur during the uninstall process, you may need to start Windows in Safe Mode.
  7. If prompted with a confirmation message, click
    Uninstall/Yes
    .
  8. If prompted with 'Do you want to allow this app to make changes to your device?', click
    Yes
    .
  9. After the app has been uninstalled, restart your computer.
  10. If necessary, refer to Verizon Cloud - Windows Desktop App - Download and Install for assistance with reinstalling the app.
Check out these Verizon Cloud FAQs to learn more.