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ORBIC JOY - Restart in Safe Mode

2026-10-22 19:15:34.549

ORBIC JOY - Restart in Safe Mode

Here's how to restart your ORBIC JOY into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your ORBIC® JOY in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.
An alternate method is available if the device is unresponsive or won't power on.
  1. With your device powered on, press and hold the
    Power button
     until the 'Power off' prompt appears on the screen then release.
    Power button
  2. Touch and hold
    Restart
     until the 'Reboot to safe mode' prompt appears then release.
    Tap and hold Restart
  3. Tap
    OK
     to confirm.
    Reboot to safe mode
  4. Wait for the device to restart.
    The restart process may take up to 45 seconds to complete.
    Upon restart, 'Safe mode' appears in the lower-left of the unlock / Home screen.
    Safe mode enabled
  5. To exit Safe mode, restart your device.