Apple iPhone - Install or Remove Configuration Profiles
Here's how to install or remove configuration profiles on your iPhone.
If you've recently returned from an international trip where you used another carrier and are experiencing service issues, you may have to delete that carrier's profile from your Apple® iPhone®.
Install a Configuration Profile
If a profile isn't installed within 8 minutes of being downloaded, it'll be deleted automatically.
- From a Home screen on your Apple iPhone, tapSettings
.
If an app isn't available on your Home screen, swipe left to access the App Library. - TapProfile Downloaded.If unavailable, tapEnroll in [organization name].
- TapInstall(upper-right), then follow the onscreen instructions.
Remove a Configuration Profile
If you remove a profile, all of the settings, apps, and data associated with the profile are deleted.
- From a Home screen on your Apple iPhone, navigate: .If an app isn't available on your Home screen, swipe left to access the App Library.
- TapVPN & Device Management.If unavailable, tapProfiles.
- Tap the desired profile.
- TapRemove Profile.If prompted, enter your passcode and then tapRemove.