TCL 30 V 5G - Power Up in Safe Mode
Here's how to boot your TCL 30 V 5G into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.
An alternate method is available if the device can be powered on and is responsive.
- With the device powered off, press and hold thePower buttonuntil the 'TCL' logo appears then release.
- Approximately 2-3 seconds after the 'TCL' logo appears on-screen, press and hold theVolume down button.If pressed too soon, device won't boot into Safe Mode.
- Continue to hold theVolume down buttonuntil 'Safe mode' appears in the lower-left of the screen then release.This may take up to 45 seconds.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.