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Samsung Galaxy A12 - Restart Device

2026-10-22 19:12:09.188

Samsung Galaxy A12 - Restart Device

Here's how to restart your Galaxy A12 if it crashes and resets, freezes or runs slowly.
Restarting your Galaxy A12 can help if you experience continuous resetting / rebooting, crashing, freezing or if the touchscreen is unresponsive.
  • Since this device has a non-removable battery, the restart (soft reset) process can be used to simulate a 'battery pull' when the device is unresponsive, frozen, or doesn't power on.
  • In most cases, a restart could affect data (e.g., backup in progress, cached data, etc.).

Preferred Method

  1. Press and hold the
    Power / Side button
     (right edge) until the 'Power off' prompt appears then release.
    If the device is unresponsive, attempt the alternate method.
  2. Tap
    Restart
    .
  3. To confirm, tap
    Restart
    .
  4. Allow up to 30 seconds for the reboot process to complete.
    If your device won't power back on, partially charge the device then retry.

Alternate Method

  1. Simultaneously press and hold the
    Power / Side and Volume down buttons
     until the screen goes dark (approximately 15 seconds) then release both buttons.
    Power and Volume down buttons
  2. Allow up to 30 seconds for the reboot process to complete.
    If your device won't power back on, partially charge the device then retry.