Samsung Galaxy S21 5G / Galaxy S21 Ultra 5G - Reset Network Settings
Here's how to reset settings if your Galaxy S21 5G / Galaxy S21+ 5G / Galaxy S21 Ultra 5G can't connect to data or send / receive messages.
If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.
By performing the steps below, the following are cleared or restored to default values:
- Cellular and Wi-Fi network settings (including saved networks and passwords)
- Bluetooth®
- From a Home screen, swipe up or down from the center of the display to access the apps screen.These instructions only apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsGeneral managementReset
- Do one of the following:
- To reset settings pertaining to how the device connects to the cellular network:
- TapReset mobile network settings.
- If multiple mobile network plans are present (i.e., eSIM and physical SIM card), select the desired SIM from the dropdown list.
- Review the info then tapReset settings.If presented, enter the current PIN, password or pattern.
- To confirm, review the info then tapReset.
- To reset settings for Wi-Fi and Bluetooth:
- TapReset Wi-Fi and Bluetooth settings.
- TapReset settings.
