Session status messages
Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Galaxy Note20 5G / Galaxy Note20 Ultra 5G - Set Up Face Recognition

2026-10-22 21:12:00.17

Samsung Galaxy Note20 5G / Galaxy Note20 Ultra 5G - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your Galaxy Note20 5G / Galaxy Note20 Ultra 5G.
  • Facial recognition is utilized to unlock the device.
  • For optimal performance, ensure you are indoors or away from direct sunlight.
  • If synced to a corporate exchange account, the availability of this option is dependent upon the policies of your IT admin.
  1. From a Home screen, swipe up to access the apps screen.
    These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate:
    Settings Settings icon
    Security and privacy
    .
  3. Tap
    Biometrics
    .
  4. Tap
    Face Recognition
    .
    If presented, enter the current PIN, password or pattern.
  5. Perform one of the following:
    • For first time setup:
      1. If presented, select a lock screen option (e.g., Pattern, PIN or Password) then follow the steps to complete the process.
        If necessary, refer to enable lock screen for assistance.
      2. Review the info then tap
        Continue
        .
      3. While holding the phone 8-20 inches away, position your face within the circle displayed on-screen.
      4. If wearing glasses, remove them when prompted then tap
        Continue
        .
      5. From the 'Face recognition' menu, tap any of the following switches to turn on Switch on or off Switch off:
        • Face unlock
          : When on, device unlocks with a recognized face.
        • Stay on Lock screen until swipe
          : Once unlocked, remain on the lock screen until you swipe.
        • Require open eyes
          : Only recognize your face when eyes are open.
        • Brighten screen
          : Temporarily increases screen brightness to improve facial recognition in the dark.
      6. If preferred, tap
        Add alternative appearance to enhance recognition
        then follow the on-screen instructions.
    • To remove face data:
      1. From the 'Face recognition' menu, tap
        Remove face data
        .
      2. To confirm, review the disclaimer then tap
        Remove
        .