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Samsung Galaxy Note20 5G / Galaxy Note20 Ultra 5G - Restart Device

Here's how to restart your Galaxy Note20 5G / Galaxy Note20 Ultra 5G if it crashes and resets, freezes or runs slowly.

Since this device has a non-removable battery, restart (soft reset) process can be used to simulate a 'battery pull' when the device is unresponsive, frozen or doesn't power on.

In rare cases, a restart could affect data (e.g., backup in progress, cached data, etc.).

Preferred Method

Press and hold the

Side Button

and

Volume down button

(right edge) until the 'Power off' prompt appears then release.

If the device is unresponsive, attempt the alternate method.

Tap

Restart

To confirm, tap

Restart

Allow up to 30 seconds for the restart to complete.

Alternate Method

Simultaneously press and hold the

Side button

and

Volume down button

(right edge) until the Samsung Galaxy screen appears then release both buttons.

Allow up to 15 seconds for the Samsung Galaxy screen to appear.