Samsung Galaxy S20 5G UW - Turn Wi-Fi Calling On / Off
When turned on, Wi-Fi Calling may improve indoor call quality for your Galaxy S20 5G UW.
If you need to enable or disable Wi-Fi Calling on your Galaxy S20 5G UW, which may improve call quality while indoors, follow these step-by-step instructions.
- For Wi-Fi Calling to work, verify:
- HD Voice is first activated while in the Verizon wireless coverage area (can't be activated internationally).
- Wi-Fi calls always originate in the US, even when you're outside of the US.
- Calls to US numbers are not billed (except for 411 or other premium calls).
- Calls to international numbers are billed according to your international long distance plan.
- From a Home screen, tap thePhone icon
(lower-left).
If unavailable, swipe up from the center of the display then tapPhone. - Navigate: .
- Tap theWi-Fi Calling switchto turn on
or off
.
If activating Wi-Fi Calling for the first time:- Review the Terms & Conditions then tapCONTINUEto proceed.Ensure the Terms & Conditions option is checked
.
- Enter the emergency location info (E911) address then tapSAVE.This info gets transmitted to the emergency dispatcher for all 911 Wi-Fi calls. If address validation fails, you'll be required to re-enter a valid address.Upon successful validation of the address, Wi-Fi Calling turns on.
To select your calling preference while traveling outside the Verizon wireless coverage area or internationally, ensure Wi-Fi calling is turned on, then tap
Roaming network preference
, select 'Wi-Fi preferred' or 'Mobile network preferred' then restart the device.