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Apple ® iPhone ® 11 / iPhone 11 Pro / iPhone 11 Pro Max - Insert / Remove SIM Card

2026-10-22 18:06:16.376

Apple® iPhone® 11 / iPhone 11 Pro / iPhone 11 Pro Max - Insert / Remove SIM Card

Here's how to properly insert / remove a SIM card for your iPhone 11 / 11 Pro / 11 Pro Max to avoid potential service issues.
Instructions on inserting or removing your SIM can help with activation issues / errors, browser connection problems, and a blank / frozen screen.
  • Don't attempt to insert or remove the SIM card while the device is powered on. Doing so may harm the SIM card and / or the device.
  • Don't modify or alter your SIM card. Refer to these additional SIM card do's and don'ts.
  • If you're using an eSIM, there is no physical SIM card to insert or remove.
  1. Ensure the device is powered off.
  2. From the right edge of the device, remove the SIM card tray.
    Utilize the SIM eject tool (or paperclip) to unlock the tray by inserting it into the slot.
  3. Do one of the following:
    • Insert SIM card
      Insert the SIM card into the SIM card tray (gold contacts facing up).
      Insert SIM card animation
    • Remove SIM card
      Once the tray is removed, lift the SIM card from the tray.
      Remove SIM card animation
  4. Insert the SIM card tray.
    Press in on the tray to lock it into place.