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Samsung Galaxy A20 - Restart Device

2026-10-22 19:08:55.149

Samsung Galaxy A20 - Restart Device

Here's how to restart your Galaxy A20 if it crashes and resets, freezes or runs slowly.
Restarting your Galaxy A20 can help if you experience continuous resetting / rebooting, crashing, freezing or if the touchscreen is unresponsive.
  • Since this device has a non-removable battery, the restart (soft reset) process can be used to simulate a 'battery pull' when the device is unresponsive, frozen or doesn't power on.
  • In rare cases, a restart could affect data (e.g., backup in progress, cached data, etc.).

Preferred Method

  1. Press and hold the
    Power button
     (right edge) until the 'Power off' prompt appears then release.
    If the device is unresponsive, attempt the alternate method.
    Power off menu
  2. Tap
    Restart
    .
  3. To confirm, tap
    Restart
    .
    Allow up to 30 seconds for the reset to complete.

Alternate Method

  1. Simultaneously press and hold the
    Power
     +
    Volume Down buttons
     (right edge) until the screen goes dark then release both buttons.
    Allow up to 15 seconds for the Boot Mode screen to appear.
    Power and Volume down buttons
  2. From the 'Maintenance Boot Mode' screen, select
    Normal Boot
    .
    Utilize the volume buttons to cycle through the available options and the power button to select.
    Allow several seconds for the device to restart.
    Boot Mode