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Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Galaxy A10e - Restart in Safe Mode

Here's how to restart your Galaxy A10e into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device is unresponsive or won't power on.

Press and hold the

Power button

until the 'Power off' prompt appears on the screen then release.

Touch and hold

Power off

until the 'Safe mode' prompt appears then release.

To confirm, tap

Safe mode

The process may take up to 30 seconds to complete.

Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.

With Safe Mode enabled, test device and app functionality.