Samsung Galaxy A50 - Power Up in Safe Mode
Here's how to boot your Galaxy A50 into Safe Mode to help determine if an app is causing it to freeze, reset or run slowly.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slowly.
An alternate method is available if the device can be powered on and is responsive.
- With the device powered off, press and hold thePower/Side buttonuntil the device vibrates and the 'Samsung Galaxy' screen appears then release.To power off the device, press and hold thePower/Side buttonandVolume down button(right edge) until the 'Power off' prompt appears then release.
- With Samsung Galaxy still on screen, press and hold theVolume down button.
- Continue to hold theVolume down buttonuntil 'Safe mode' appears in the lower-left of the unlock or Home screen then release.This may take up to 45 seconds.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.