Session status messages
Session Status
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue.

Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Upgrade / Downgrade Call Filter Subscription - My Verizon Website

Here's how to upgrade or downgrade your Call Filter subscription via the My Verizon website.

To perform the steps below, you need to:

use a desktop or laptop computer with an up to date web browser (e.g., Chrome™, Edge, Firefox®, Safari® etc.).

From a web browser, sign in to My Verizon.

From the My Verizon Home page, navigate:

Account

Services & perks

If accessing from a mobile browser, select the

Menu icon

(upper-right) then navigate:

Account

Services & perks

From the 'Manage Services & Perks' section, select

See All

Scroll down to 'Call Filter' then select

Manage

Select

Change

Under the desired line, click one of the following:

You can upgrade / downgrade Call Filter from multiple lines at once.

To upgrade Call Filter, select the

Call Filter Plus bubble

To downgrade Call Filter, select the

Call Filter bubble

After the desired call filter package is selected, scroll to the bottom of the page then select

Continue

To continue, from the Review screen, click the 'Terms & Conditions'

Checkbox

then select

Confirm

Select the 'Terms & Conditions' link to view Terms & Conditions.