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One Talk Portal - Simultaneous Ring

2026-10-22 21:05:09.017

One Talk Portal - Simultaneous Ring

Here's how to set a line to ring to multiple phones when called, via the One Talk portal.
  • Turning on Simultaneous Ring causes all of the user's devices sharing the same number to ring during an incoming call.
  • Setting Simultaneous Ring on individual One Talk lines can alter what devices receive the call. If a call is rejected from any of the ringing lines, the caller will be directed to that number's voicemail.
  • If Simultaneous Ring is turned on and any of the simultaneously ringing lines are set to call each other, a call loop is created which causes the caller to hear dead air or a disconnect recording.
  1. Sign in to My Business.
  2. Click
    Manage
    (top of screen).
  3. Mouse over
    Product Portals
     then click
    One Talk
    .
    If necessary, click
    View all
    .
    Click One Talk
  4. From the 'I want to' section, click
    Manage features
    .
  5. Click the
    User features tab
    .
  6. Select
    Simultaneous Ring Service
     from the feature list.
  7. Choose a phone number from the list or use the search function to locate a number.
  8. Click the
    Plus icon
     Plus icon next to the appropriate phone number to configure settings.
  9. Under 'Accept calls from', enter up to 10 phone numbers (10-digit format) that you want to ring when the selected number is called.
  10. Select 'Always' or 'Predefined schedule'.
    If selecting 'Predefined schedule', select the preferred options using the dropdown boxes.
  11. Click
    Submit
     (lower-left).