Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Soft Reset

2026-10-23 00:14:12.123

Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Soft Reset

Here's how to restart your Galaxy J3 V / Galaxy J3 (3rd Gen.) if it crashes or resets, freezes or runs slow.
A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locks up, and keypad doesn't respond.
  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.
  1. Press and hold the
    Power button
     (on the right edge) until the Power off prompt appears then release.
    If the device is unresponsive/frozen, remove the battery.
    Power button
  2. Tap
    Restart
    .
  3. To confirm, tap
    Restart
    .
    Allow up to 90 seconds for the reset to complete.