Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Power Up in Safe Mode
Here's how to power up your Galaxy J3 V / Galaxy J3 into Safe Mode to see if an app is causing your device to freeze, reset or run slowly.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.
An alternate method is available if the device can be powered on and is responsive.
- With the device powered off, press and hold thePower buttonuntil the Samsung Galaxy J3 V screen appears then release.
- With Samsung Galaxy J3 V still on screen, press and hold theVolume down button(left-edge).
- Continue to hold theVolume down buttonuntil Safe mode appears in the lower-left of the unlock or home screen then release.This may take up to 45 seconds.
- With Safe Mode enabled, test device and app functionality.