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One Talk Portal - Set Up Bridging

2026-10-22 20:05:25.14

One Talk Portal - Set Up Bridging

Here's how to set up call bridging via the One Talk portal.
Refer to the One Talk admin portal simulator for interactive demonstrations.
  • Barge-in to a conversation to communicate with the participants of an active conversation (Barge-in Exempt can be turned on if needed for security reasons).
  • A user's mobile phone with the One Talk dialer or One Talk App can also be bridged to a desk phone, enabling the lines of mobile-only users to be monitored.
  • Devices:
    • Only the T41, T46 and T49 can be used as the bridging source.
    • The T41 allows bridging up to 5 other One Talk lines (regardless of the device type).
    • The T46 and T49 allows to bridge up to 11 other One Talk lines (regardless of the device type).
    • One Talk lines can have a maximum of 2 desk phones. When bridging, the admin desk phone becomes part of the lines it bridges out to. You can't bridge out to a One Talk line that already has 2 desk phone endpoints on it.
  1. Sign in to My Business.
  2. Click
    Manage
    (top of screen).
  3. Mouse over
    Product Portals
     then click
    One Talk
    .
    If necessary, click
    View all
    .
    Click One Talk
  4. From the 'I want to' section, click
    Manage lines and devices
    .
  5. If necessary, select the desired group from the dropdown menu then click the
    Devices tab
    .
  6. Click the desired phone number in the left column.
  7. From the 'Associated devices' tab, click
    View more
     in the 'Desk phone' section.
  8. Click
    Add line
    .
  9. Select the number to be bridged then click
    Save
    .