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My Verizon Mobile - 4G Basic Phone - Manage Profile

2026-10-22 19:10:51.955

My Verizon Mobile - 4G Basic Phone - Manage Profile

Here's how to manage profile info (e.g., password, privacy settings, etc.) for My Verizon Mobile on your 4G Basic phone.
Available options may vary based on user type (e.g., Account Owner, Account Manager, Account Member) and your Verizon plan.
  1. From the 'I want to' section, select one of the following:
    • Manage Password
    • Change User ID
    • Change Secret Question
    • Change Contact Numbers
    • Edit Share Name ID
    • Manage Privacy Settings
    • Special Offers
    • Verizon Smart Rewards

Change User ID

  1. To change your User ID, enter a name that's all letters or a combination of letters and numbers. Don't use all numbers or spaces.

Change Secret Question

  1. If you forget your password, you can gain access to your account by correctly answering the Secret Questions you provide below.
    1. New Secret Question
      Choose a  question from the dropdown menu in the 'Select a question' field.
    2. Enter in your Answer
      Your answer must be 3-40 characters, letters or numbers, spaces and periods are allowed.

Change Contact Numbers

  1. To change your contact number, enter the new number.

Edit Share Name ID

  1. Select what you would like your device to be named:
    • Enter name
    • Wireless caller