Samsung Galaxy S8 / S8+ - Reset App
Here's how to reset apps if your Galaxy S8 / S8+ crashes, resets or freezes.
If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.
Personal data such as browser bookmarks and other customized settings can be backed up to and restored from Google servers.
Reset Individual App
This option resets app preferences and deletes all data for a single app.
- From a Home screen, touch and swipe up or down to display all apps.These instructions apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsApps
- Ensure All apps is selected.If needed, tap theDropdown icon
then select
All. - Locate then select the appropriate app./If system apps aren't visible, tap the.Menu iconShow system apps
- TapForce stop.
- TapForce stopto confirm.
- TapStorage.
- TapClear data.Option may not be available for all apps.Resetting an app doesn't delete personal content (e.g., text messages, contacts, pictures, etc.).
- TapOKto confirm.
Reset All App Preferences
This option resets app preferences for the following and app data isn't affected:
- Disabled apps
- Notification restrictions for apps
- Default apps
- Background data restrictions for apps
- Permission restrictions
- From a Home screen, touch and swipe up or down to display all apps.These instructions apply to Standard mode and the default Home screen layout.
- Navigate:.SettingsApps
- Tap theMenu icon
(upper-right).
- TapReset app preferences.
- TapReset.