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Apple iPhone - Use FaceTime

Here's how to make and receive FaceTime calls on your iPhone.

The FaceTime® app must be turned on in order to place or accept a Facetime call.

If you can't turn on or sign in to FaceTime, it may take up to 24 hours to activate on your device. For additional info, visit the Apple Support page.

To use Group FaceTime video calls, you need an iPhone 6s or later with iOS 12.1.

Earlier phone models that support iOS 12.1 can join Group FaceTime as audio participants. For additional Group FaceTime support, refer to this Apple article.

Place a FaceTime Call

From a Home screen, tap

FaceTime

If an app isn't available on your Home screen, swipe left to access the App Library.

FaceTime can also be accessed from Phone or Contacts.

Tap the

New FaceTime

(upper-left) then tap the

Plus icon

(upper-right) to access Contacts.

For iOS 14.8 or older, tap the

Plus symbol

(upper-right) to access Contacts.

If not available in Contacts, enter the name, email address or number then tap

Select a

Contact

To use Group FaceTime, add multiple contacts to the list.

Select the FaceTime call option:

Audio (Phone icon)

Video (Video Camera icon)

For additional FaceTime support, refer to this Apple article.

Accept a Request

When receiving a FaceTime request, perform one of the following actions:

When the phone is locked, tap the

Phone icon

then slide to answer.

When the phone is unlocked, tap

To end the FaceTime session, tap

End

If running iOS 12 or lower, tap

End

(red phone symbol).

For additional FaceTime support, refer to this Apple article.