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One Talk Portal - Add / Remove Devices (Endpoint)

2026-10-22 18:08:50.365

One Talk Portal - Add / Remove Devices (Endpoint)

Here's how to add or remove devices (endpoints) via the One Talk portal.
Refer to the One Talk admin portal simulator for interactive demonstrations.
  1. Sign in to My Business.
  2. Click
    Manage
    (top of screen).
  3. Mouse over
    Product Portals
     then click
    One Talk
    .
    If necessary, click
    View all
    .
    Click One Talk
  4. From the 'I want to' section, click
    Manage lines and devices
    .
  5. If necessary, select the desired group from the dropdown menu then click the
    Devices tab
    .
  6. Click the desired phone number in the left column.
  7. Do one of the following:
    • To add a One Talk endpoint:
      1. From the 'Associated devices' tab, click
        Add device
        .
      2. Select 'Activate existing' or 'Purchase new'.
      3. Follow the on-screen instructions to complete the order then click
        Submit
        .
    • To remove a One Talk endpoint:
      1. Click
        View more
         on the card for the device you want to remove.
      2. Click
        Remove [device name]
         (lower-left, below Device ID).
        To remove all endpoints, click
        Remove all
        .
        Click Remove
      3. Click
        Remove
         on the pop-up screen to confirm.