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One Talk - Move a Call

2026-10-22 20:15:32.14

One Talk - Move a Call

Desk Phone to Mobile App

Click here for a list of supported devices.
  1. From the desk phone, press the
    Hold soft key
     during a call.
    For the One Talk DECT IP Cordless Phone select
    Options
    Hold
    .
    Utilize the 5-way navigation pad to highlight and the center button to select.
  2. From the mobile device, tap the
    Active Call Info bar
     at the top of the screen to continue the call.
    Active call info
  3. Tap the
    Down arrow icon
     Expand arrow icon to expand the menu.
  4. Tap
    Retrieve
     to pick up the active call.
    On the desk phone, the line key shows a flashing red light while the caller is on hold.
    Retrieve call

Desk Phone to iOS Native Dialer

  1. From the desk phone, press
    Hold soft key button
     during a call.
    For the One Talk DECT IP Cordless Phone select
    Options
    Hold
    .
    Utilize the 5-way navigation pad to highlight and the center button to select.
  2. From the mobile device, tap the
    Phone
    icon
    .
  3. Tap the
    Keypad
    icon
    .
  4. From the mobile device, enter
    **11
     to continue the call.

Mobile App / Enhanced Dialer to Desk Phone

  1. From the mobile device, tap
    Hold
     during a call.
  2. Pick up the handset and press the
    Line key button
     on the desk phone to continue the call.
    On the desk phone, the line key shows a flashing red light while the caller is on hold.
    For the One Talk DECT IP Cordless Phone select the
    Line
     (right soft key) then select the line on hold to continue the call.

iOS Native Dialer to Desk Phone

  1. From the mobile device, tap and hold
    MUTE
     for 5 sec during a call to place the call on hold.
  2. Pick up the handset then press the
    Line key button
     on the desk phone to continue the call.
    On the desk phone, the line key shows a flashing red light while the caller is on hold.
    For the One Talk DECT IP Cordless Phone, select the
    Line
     (right soft key) then select the line on hold to continue the call.
'Move Call' is not available from the Android™ native dialer.