Samsung Galaxy J3 V / J3 (2016) - Power Up in Safe Mode
Here's how to boot your Galaxy J3 V / J3 (2016) into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.
An alternate method is available if the device can be powered on and is responsive.
- With the device powered off, press and hold thePower button(located on the right edge) until the Samsung Galaxy J3 logo appears then release.
- With the Samsung Galaxy J3 logo on the screen, press and hold theVolume Down button(located on the left edge).
- Continue to hold theVolume Down buttonuntil Safe mode appears in the lower-left of the screen then release.This may take up to 60 seconds.
- With Safe Mode enabled, test device and app functionality.