Samsung Galaxy S7 / S7 edge - Restart in Safe Mode
Safe Mode helps determine if an app is causing your Galaxy S7 / S7 edge to freeze, reset or run slow.
Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.
Restarting the device in Safe Mode may reset the Home screen to default settings (i.e. wallpaper, theme, widgets, etc.)
An alternate method is available if the device is unresponsive or won't power on.
- Press and hold thePower buttonuntil the 'Power off' prompt appears on the screen then release.
- Touch and holdPower offuntil the 'Safe mode' prompt appears then release.
- To confirm, tapSafe mode.The process may take up to 30 seconds to complete.Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
- With Safe Mode enabled, test device and app functionality.