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Google Play ™ Store - Clear App Cache and Data

2026-10-22 16:06:46.286

Google Play™ Store - Clear App Cache and Data

If your Android device runs slow, crashes or resets, or apps freeze, here's how to clear cached data.
  • Clearing the Google Play Store app cache and data can help eliminate error messages, connection failures, etc.
  • After completing these steps, it's necessary to accept the Google Play Store Terms of Service in order to re-enter the Play Store.
  • For further assistance, refer to the Google Play Help Center.

Android 6.0 and Higher Devices

  1. From a Home screen, navigate:
    Apps
    Settings
    Apps
    .
    If unavailable, navigate:
    Apps
    Settings
    (Applications)
    Application manager
    .
    For Oreo OS, navigate:
    Apps icon
    Settings
    Apps and Notifications
    App info
    .
  2. Tap
    Google Play Store.
  3. Tap
    Storage
    .
  4. Tap
    Clear Cache
     then tap
    Clear Data
    .
  5. Tap
    OK
    .

Android 5.1 and Lower Devices

  1. From a Home screen, navigate:
    Apps
    Settings
    .
  2. Tap one of the following:
    Option varies depending upon device.
    • Apps
    • Applications
    • Application manager
    • App manager
  3. Tap
    Google Play Store.
  4. Tap
    Clear Cache
     then tap
    Clear Data
    .
  5. Tap
    OK
    .