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Verizon Cloud - Windows Desktop App - Manage Backup Folders

2026-10-22 14:57:05.131

Verizon Cloud - Windows Desktop App - Manage Backup Folders

Here's how to use your sync folder to quickly sync content from your Windows computer.
Some devices may not sync all content Verizon Cloud offers. All remaining content is still protected in the cloud and accessible online (except for messages and call logs) through My Verizon or the Verizon Cloud desktop app. If you are having trouble syncing items from your computer, you can check the sync folders to ensure they are set to sync.
  • Backup folders are folders on your Windows® computer that automatically upload files to your Verizon Cloud account.
  • The backup folder only contains files added from the computer; it doesn't contain files backed up to Cloud from your mobile devices.
  • The ability to back up from your desktop is only available with the Verizon Cloud 2 TB or Unlimited storage plans. Refer to View / Upgrade Online Storage for assistance with changing your storage plan.
  1. While signed into the Verizon Cloud desktop app, click the
    Cloud icon
    Cloud icon in the system tray (lower-right).
  2. Click the
    Folder selection icon
    Folder selection icon in the toolbar.
    Alternatively, folder selection can be accessed from Settings:
    1. From the toolbar, navigate:
      Menu Menu icon
      Settings
      .
    2. Click My Devices.
    3. Click the
      dropdown icon
      to the right of the current computer's name then click
      Change folders
      .
  3. Select (check) the desired folder(s) to upload.
  4. Click
    Save
    .
Check out these Verizon Cloud FAQs to learn more.