Software Upgrade Assistant (Kyocera) - Repair Assistant
Here's how to repair software issues on your Kyocera device or complete an update if the software update failed.
This helps you repair the software on your Kyocera device using your computer / PC.
- To use the Software Repair Assistant (SRA), ensure the wireless device is powered on and unlocked (if device lock is enabled) then connect it to a compatible computer using the supplied USB cable.
- The device may automatically restart a few times during the software repair process, which takes approximately 15 minutes.
- The most recent software version becomes available on the SUA / SRA tool within a week of a new software update. During this time, the SUA/SRA is unavailable for usage.
Don't disconnect the device from the computer or power it off during the repair process.
- Ensure the Software Upgrade Assistant software is installed. Refer to Initial Setup - Software Upgrade Assistant for assistance.
- Ensure the wireless device is powered on and unlocked (if device lock is enabled), then connect it to a compatible computer using the supplied USB cable.
- From the taskbar (located in the lower right), right-click theSoftware Upgrade Assistant tray icon
(when the SUA does not launch automatically).
- From the Welcome screen, clickNext.
- If prompted, clickRepair Assistantfrom the Assistant Tools column (on the left).
- If prompted, clickRun Repair Assistant.
- Select the appropriate device then clickSTART REPAIR(lower-right).If presented, clickOKon the repair confirmation.A progress bar shows status of repair.
- Once the software repair is complete, 'Repair Complete' displays above the status bar.
- ClickClose(lower-right) to exit the Repair Assistant.