Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device
Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.
- If you are experiencing the following symptoms, you may need to deregister iMessage:
- You can't receive SMS on your non-Apple device when another person sends them using an iPhone.
- You can't send SMS to a non-Apple device because they send as an iMessage.
- If you experienced the symptoms above, your cellular phone number might still be registered with iMessage.
- Navigate to Deregister iMessage (URL: selfsolve.apple.com/deregister-imessage).
- Follow the step-by-step instructions provided for: Deregistering iMessage.